General information

Notice board

Service quality and clarity of information are fundamental to our customer care service.


As stipulated by the prevailing legislation, here you can find:
The rates, terms, conditions and expenses applied to customers

 

Types of active transactions

Deposit Guarantee Funds of Credit Institutions

Customer Care Department: regulation on transparency and customer protection

Banco de Valencia Regulations on Customer Services

Notification of the Bank of Spain circular 8/1990 on transparency in transactions and customer protection

Valuation regulations applicable in asset and liability accounts.

Partial leaflet: External transfers

 

Commission fees, terms, conditions and expenses applied to customers >